Privacy Policy

A2Z Warranty (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase our services, or interact with us in any capacity.

By accessing or using our website or services, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

Information that can identify you personally, such as:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Property Address

  • Payment Information (e.g., credit card details)

  • Plan Preferences and Service History

We may collect this information when you:

  • Purchase a warranty plan

  • Contact our support team

  • Submit a service request

  • Sign up for communications

  • Fill out a form on our website

B. Non-Personal Information

Automatically collected data when you interact with our website, such as:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Operating System

  • Pages Visited and Time Spent

  • Referring Website

  • Cookies and Tracking Technologies

This information helps us understand website traffic, user behavior, and performance trends.

2.How We Use Your Information

We use the information we collect for various legitimate purposes, including:

  • Processing transactions and managing accounts

  • Providing home warranty services and responding to service requests

  • Personalizing your experience on our site

  • Communicating with you regarding your plan, renewals, or updates

  • Sending promotional offers and newsletters (only with your consent)

  • Responding to your inquiries and customer service requests

  • Preventing fraudulent activities and unauthorized access

  • Complying with legal and regulatory requirements

3. Sharing and Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

A. Service Providers

We may share information with trusted third-party vendors who assist us with:

  • Payment processing

  • Service technician dispatch

  • Customer relationship management (CRM)

  • Email marketing and communication

  • Website hosting and maintenance

All vendors are required to protect your information and may use it only to provide services on our behalf.

B. Legal Obligations and Protection

We may disclose your information:

  • To comply with laws, court orders, or legal processes

  • To enforce our Terms & Conditions or other agreements

  • To protect the rights, safety, or property of A2Z Warranty, customers, or the public

C. Business Transfers

If A2Z Warranty is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any material changes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Recognize returning users

  • Remember user preferences

  • Analyze traffic and usage patterns

  • Improve site functionality

You can control or delete cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our site.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • SSL (Secure Socket Layer) encryption

  • Secure data storage

  • Access controls and authentication

  • Firewalls and intrusion detection systems

While we strive to protect your data, no system is completely secure. We encourage you to take precautions such as using strong passwords and logging out after using shared devices.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.

  • Correction: Request corrections to inaccurate or outdated information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, contact us at: support@a2zwarrantyusa.com

7. Children’s Privacy

Our website and services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and revise the “Effective Date” above. Continued use of our site or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: support@a2zwarrantyusa.com